Custom N Stickers - Refund Policy
At Custom N Stickers, we take pride in creating high-quality, fully customizable magnetic stickers. Due to the custom nature of our products, we have a strict refund policy outlined below.
1. No Refunds on Custom Orders
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Since all orders are custom-made, we do not offer refunds unless the product is defective or incorrect.
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Please review your design and order details carefully before submitting your purchase.
2. Damaged or Defective Products
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If your order arrives damaged or defective, please contact us within 7 days of delivery.
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Provide clear photos of the damaged product and packaging for verification.
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If approved, we will offer a replacement at no additional cost.
3. Incorrect Orders
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If you receive an incorrect item due to an error on our part, please notify us within 7 days of delivery.
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We will verify the issue and provide a replacement at no extra charge.
4. Lost or Delayed Shipments
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We are not responsible for delays or lost packages caused by Canada Post.
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If your order has not arrived within 14 business days of shipping, please contact Canada Post directly for updates.
5. Cancellations & Changes
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Orders cannot be canceled or modified once they have entered production.
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If you need to make changes, contact us immediately after placing your order, and we will do our best to accommodate your request.